teamspace case studies

teamspace Enterprise Server at BMW Germany

The BMW Advanced Training division was seeking an enterprise solution that would provide a platform for regular communication and interaction without the necessity of face-to-face contacts between the trainer and trainee. The collaboration needed to take place in a collective, virtual environment. The deciding factors for choosing teamspace of 5 POINT AG as BMW’s collaboration tool was among other things the easy implementation and the high user-friendliness of 5 POINT's solution. It enabled BMW employees to use teamspace without the need for special training, which made the transition to working with a collaboration tool much easier.

The BMW Group in Munich has used the teamspace Company Server License since 2001. The server is installed at the data processing center of 5 POINT AG in Frankfurt, Germany. BMW and their partners access their teamspace via Internet. Support and maintenance is provided by 5 POINT AG. Regular updates ensure BMW are fully updated regarding any changes to the teamspace product.

The main way teamspace is used at BMW is in advanced training within the human resources division. In the context of Blended Learning, teamspace is used in a range of seminars and workshops to enable a close tutoring of each trainee by the facilitators after the initial training is completed. Furthermore, teamspace provides trainees with easy access to all relevant information relating to the training. Apart from advanced training, our product is used in every part of the company where internal projects with one or more external partners have to be coordinated. One example is the R&D division, where BMW employees use teamspace to collaborate effectively with partners from different suppliers.

Currently, circa 100 working groups are using teamspace at BMW. This was achieved without actively promoting the new tool. Word about the product simply spread via referral. Employees who previously used teamspace for a project or training program continue to use it themselves and recommend it to others. In spite of the abundance of users at BMW, an average of just 4 to 5 support requests are generated each week regarding the teamspace application, further evidencing the user friendliness and reliability of our unique solution.